Welcome to Mitrascope.com Email: order@mitrascope.com

Terms & Conditions


Terms and Conditions

These Terms and Conditions tell you the rights and obligations you have. Please read these carefully. You may have other rights granted by law and these Terms and Conditions do not affect these.

This does not affect your statutory rights as a consumer.



MITRASCOPE.COM GIVE 100% MONEY BACK GUARANTEE :

1. We are willing to refund your money if you do not accept purchase order.

2. Super Fast Delivery. 100% guaranteed to arrive at destination after the buyer give the full address of shipping destination.

3. Shipping is done through delivery of world-renowned namely DHL,FedEx,UPS accordance with the wishes of the buyer.

4. If the shipment has been received in damaged condition or disability, you can to contact us immediately. Our service is active 24 hours. So we can refund your money or replace your order with the new. And about the cost, you do not need to worry. Our company will be responsible and you will not be charged an additional fee.

5. We will refund the payment within 30 days after we send your purchase status canceled.


Payment

1.   Mitrascope accept the following payment options:

      Payment Via Bank Wire Transfer (T/T), Wise Transfer, Western Union (WU), MoneyGram International and WorldRemit  

   
  - Bank Transfer :

    Bank Negara Indonesia (BNI)

    Bank Rakyat Indonesia (BRI)

    Bank Mandiri

    Bank Central Asia (BCA)


2. Upon your successful online payment with Wise, Bank Transfer, Western Union or MoneyGram options, please remember to fill in electronic Payment Confirmation Form.

3. Kindly note that your order will not be processed without the payment confirmation slip.

4. Your order will be processed on the same day upon successful payment confirmation.

5. If you have questions about Mitrascope Store payment process, kindly contact our sales consultant at order@mitrascope.com / order.mitrascope@gmail.com for assistance. Our service is active 24 hours.


Currency - We currently accept Indonesia Rupiah (IDR), US Dollar (USD $), Australia Dollar (AUD $), EURO (€), British Pound (GBP £), Canada (CAD), Switzerland (CHF).

Info : We only accept the purchase by using the payment through Wise, Bank Transfer, Western Union and MoneyGram. And your purchase will be processed after you inform your payment to our company, or you can also send your payment receipt by Fax or Email to our company. But if you make a purchase at our company, and within the next 3 days you do not send the information news about your purchase, or you do not send your proof of payment to our company, we will immediately send you the status of your purchase to be canceled.

For order email address order@mitrascope.com / order.mitrascope@gmail.com  This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it for assistance.


Purchasing

By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may ask that your details are removed from our system by writing to the address above.

We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full.

All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price Allow 3-5 working days for cheque clearance. For out of stock items, delivery dates given are only estimates.

Free Shipping - For purchase of $ 5000 (all item). If you purchase over $ 5000 to our company, please put a message on your purchase. Example: " I made a purchase of over $ 5000, so please give free shipping for my purchase goods". After we receive a message on your purchase, we will send your purchase status to be confirmed. And for purchases over $ 10000 will be provided free of tax cost. The tax cost in your country, will be the responsibility of our company.

"If you have difficulty registering online to make a purchase on our company website, please do not hesitate to contact us. Our service is active 24 hours. We will help you to complete your registration on our company website".


Purchase Policy

Purchasing by Wise, Bank Transfer, Western Union or MoneyGram generated purchases must be made using a  Wise, Bank Transfer, Western Union or MoneyGram. For safety and ease we ask all those placing orders via Credit Card or Bank Debit to do so through our safe online website. Please contact us for details.


Delivery Express

We aim to deliver goods to you within 9 working days but we cannot give an exact delivery date. And we do not make a despatch until we are ready received the Payment.


Complaints

We try very hard to exceed our customer expectations. In case we fail and you need to complain about our service then please email us at complainsales@mitrascope.com or contact us at : +6281372261627

This e-mail address is being protected from spambots. You need JavaScript enabled to view it


We will answer all questions or requests within a maximum period of 1x24 hours.


- If you have any suggestions or comments, please let us know at Costumer Service Care mitrascope.com or Please contact us via email order@mitrascope.com  , or if you are interested to make a purchase at our company. Please you make purchases through the show cart (create an account) on the website of our company. So that we can immediately prepare your order. And immediately create invoices for your order at our company.


- If you have made a purchase and are not satisfied with our services, please contact us at complainsales@mitrascope.com/ order@mitrascope.com  so we can work better for your satisfaction.

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FREE SHIPPING

Free shipping for on orders $5000.

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MONEY GUARANTEE

You have 100% Money back Guarantee 30 days period of time to return .

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ONLINE SUPPORT 24 HOURS

We have costumer service 24 hours a day to serve you.

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